Contact Us

PO Box 3570

Hickory, North Carolina

28603

Phone: 877-647-0770

sales@waterjetdepot.com

Monday - Friday            8:30am - 5:00pm

Return/Replacement Policy

Our products are covered by a 30 day warranty on any manufacturer's defects. If you believe that your product has failed as a result of a defect we’re here to help.

You have 30 calendar days to request a replacement for a faulty item from the date you received it. To be eligible for a replacement, your item must be shipped back to us for inspection so we can determine the cause of the issue. Once we receive your item, we will inspect it and notify you that we have received your faulty item. If a manufacturers defect is found to have caused a fault in your product a replacement item will be shipped at no cost to you.

If you have any questions please don't hesitate to contact us at 1 877 647 0770